November 2012

Study Tags Chicago O’Hare ‘Most Stressful Airport’

With the holidays just around the corner, airports across the country will soon enter the busiest travel period of the year. A new survey from Concur reveals the most stressful airports across the country: topping the list is Chicago O’Hare, followed closely by Los Angeles International Airport and John F. Kennedy International Airport.

 

With all the hassles associated with business travel, making it through the airport can be a major undertaking. Between long check-in lines, and even longer security checkpoints, road warriors have pinpointed exactly what makes an airport stressful.

 

 

The majority of respondents (56 percent) found the vastness between gates and terminals to be the biggest challenge at Chicago O’Hare, while nearly half (49 percent) agreed John F. Kennedy International Airport presents some of the longest lines. Other leading factors of stress at airports across the country included:

 

• Confusing airport signage (28 percent)

 • Poor service from airport staff (28 percent)

 • Not enough or crowded bathrooms (19 percent)

 

 

With travelers more reliant on technology than ever, it’s no surprise that poor Wi-Fi coverage (19 percent) and an insufficient amount of electrical outlets (18 percent) were also cited as common complaints for those looking to make the most of their time between flights.

 

 

On the positive side, business travelers named Dallas-Fort Worth as the most hassle-free airport (thanks to clear signage (42%), good Wi-Fi coverage (41%) and a variety of quality food options (41%).

 

Information provided courtesy of www.concur.com. Concur is a leading provider of integrated travel and expense management solutions.

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