Category: Joan Eisenstodt
Eisenstodt Associates, LLC, Washington, DC
General:Anything & Everything
Are those who attend your meetings or work in the hotels or convention centers in which meetings are held likely to be "walking while Black"? Have you seen the number of people in hoodies who attend or work events? Do we, who are not persons of color, think enough about this or did we before Trayvon's death? Do we consider the implications of profiling at our meetings and in the cities in which our meetings are held? Do we consider the impact on those who attend our meetings of the laws passed in places in which meetings are booked?
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How do we know what's ethical in the hospitality and meetings industry? If others "do it", does it make it right? With what issues - fam trips, meeting give-aways, expenses reports, favors - do we struggle?
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When someone asks you to recommend a restaurant in your city, do you name your favorite right off the bat or do you try to find out what the asker needs? If you want to book a hotel in Orlando for a meeting, do you ask what people think of hotels in Orlando without providing any specificity about why and what you are asking? Do you ask questions or always jump in with answers? How will asking better questions get us to better answers? What questions will you ask? And what does red mean to you?
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How well do you understand the language difference between a proposal and contract? How have you vetted language in vendor and venue contracts? Do you ensure that contracts that relate to the business contracted mesh together? Could you defend what you had written?
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Experiencing the elements of good meetings can happen in unexpected places. When you experience these elements, are you aware? Do you take what you've experienced to enhance the meetings you plan? the ones held in your facilities? Be inspired by my experience and see how you can move meetings forward.
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Do you or your organization equate fun with alcohol? Is it, or when is it, appropriate to serve alcohol during conference hours? What policies need to be in place to ensure meeting sponsors understand the goals and expectations for their events sponsored during a larger meeting?
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Are you considering making New Year's resolutions? Are you going to tie any your resolutions to your bucket list? And if you don't have a bucket list, are you going to make one and start working on it in 2012? Or do you just need some laughter as we end one year and begin the next?
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Asking questions is a superb way of learning. What are your questions? What answers do you have about what's puzzling me and others? Let's resolve to get some answers by 12.31.11 and start 2012 with a new list of questions!
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What has made the hospitality industry - and especially the hotel side - so adamant about December 31 (which usually means December 20-something) contract deadlines? Why is this the magic date? Does it contribute to your dislike of December too?
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When destinations and sites are selected, how do we evaluate how those who are employed in those entities are paid and treated? Is ethical dining a consideration? Maybe it should be.
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